Privacy

Guldentrader B.V. processes personal data when you register. We require anyone trading on out platform to be fully verified. We can only verify a person when we have the following information:

  • full name
  • address
  • telephone number
  • emailaddress
  • bank data
  • a selfie
  • a copy of your bankcard of bankstatement
  • a copy of your ID and its data

Why do we need this information?
The European Union expects cryptocurrency platforms to do a full verification of all persons trading or buying or selling crytocurrencies. We fully intent to comply with the law.

Contact
We will use your emailaddress to keep you informed about our platform. For instance we send you an email after you register or when you want to make a withdrawal. In the future we might send you a newsletter but you will be able to turn this off.

Will we share or sell your data?
No we wil never sell your data. We can however shares your data but only for legal purposes. For instance when we detect fraude or when we need to comply with the law or to help us verify your ID.

Is my data save?
We will do everything in our power to protect your data. We have regular security checks. We have internal policies about who can handle your data and who cannot, there a multiple safeguards in place to protect your data. Your ID and bank upload will be saved for the shortest time possible and then deleted.

Can I change or delete my data?
Once logged in you can change your data. Deleting only we can do. This can only be done if it is not in violation of any law, for instance how long we need to keep your records (normally 7 years).

We use cookies!
We do not use tracking or advertisement cookies, we are not stalkers. We use functional cookies that are necessary to make the exchange function properly. For instance to make sure you stay logged in.

Our promise
We take privacy very serious. We promise to do all we can do to protect your data and uphold the law.

Guarantee
Can you guarantee my data is save? No we unfortunately can not. No one can. Ever. Your data is very well protected en we keep our security measures up to date and continue to improve. But something can always happen.

This policy
Is valid from 01-04-2018 and replaces all previous ones. If you have any question, remarks or complaints, please let us know.